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translateY(-1px) scale(.96);opacity:.95}60%{transform:translate(7px) translateY(-3px) scale(.88);opacity:.68}61%{transform:translate(-5px) translateY(2px) scale(.88);opacity:0}to{transform:translate(0) translateY(0) scale(1);opacity:1}}@keyframes voiceRecordPulse{0%,to{transform:scale(1);box-shadow:0 16px 28px -20px #ef44447a}50%{transform:scale(1.05);box-shadow:0 20px 34px -18px #ef44449e}}@keyframes voiceRecordDotPulse{0%,to{box-shadow:0 0 #ef444457}50%{box-shadow:0 0 0 10px #ef444400}}@keyframes voiceComposerReveal{0%{opacity:0;transform:translateY(10px) scale(.98);filter:blur(4px)}to{opacity:1;transform:translateY(0) scale(1);filter:blur(0)}}@keyframes voiceComposerHide{0%{opacity:1;transform:translateY(0) scale(1);filter:blur(0)}to{opacity:0;transform:translateY(-6px) scale(.985);filter:blur(3px)}}@keyframes voiceComposerContentSwap{0%{opacity:0;transform:translateY(8px) scale(.985);filter:blur(3px)}to{opacity:1;transform:translateY(0) scale(1);filter:blur(0)}}@keyframes 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h2{font-size:28px;line-height:1;letter-spacing:.02em;color:#111;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.incoming-call-actions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin-top:4px}.incoming-call-softphone-note{display:inline-flex;align-items:center;gap:10px;min-height:50px;margin-top:4px;padding:0 14px;border-radius:12px;background:#eef3fb;color:#43526e;font-size:13px;font-weight:700}.incoming-call-answer-btn,.incoming-call-transfer-btn{min-height:50px;border:0;border-radius:10px;display:inline-flex;align-items:center;justify-content:center;gap:10px;font-weight:800;cursor:pointer;transition:transform .2s ease,opacity .18s ease,background-color .18s ease}.incoming-call-answer-btn{background:linear-gradient(135deg,#39b96a,#66d88d);color:#fff;animation:incomingAnswerPulse 1.45s ease-in-out 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auto}.telephony-call-type.answered{background:#eafaf0;color:#2d9152}.telephony-call-type.missed{background:#fff0f0;color:#c64a4a}.telephony-call-type.outgoing{background:#eef2ff;color:#5b5fd6}.telephony-call-meta{display:grid;justify-items:end;gap:6px;white-space:nowrap;font-size:13px}.telephony-call-meta small:first-child{font-weight:700;color:#455a84;font-size:11px}.telephony-call-log small{font-size:12px}.telephony-call-note-btn{position:relative;display:inline-flex;align-items:center;justify-content:center;width:28px;height:28px;border:0;border-radius:10px;background:#eef2ff;color:#5b5fd6;cursor:pointer;transition:opacity .18s ease,background-color .18s ease,color .18s ease}.telephony-call-note-btn.active{background:#e3ebff;color:#3f49d6}.telephony-call-note-badge{position:absolute;top:4px;right:4px;width:7px;height:7px;border-radius:999px;background:#ff7a00;box-shadow:0 0 0 2px #fff}.telephony-comment-modal-backdrop{position:fixed;inset:0;background:#111b301f;display:flex;align-items:center;justify-content:center;padding:24px;z-index:120;opacity:0;animation:telephonyModalFade .2s ease forwards}.telephony-comment-modal-backdrop.is-closing{animation:telephonyModalFadeOut .18s ease forwards}.telephony-comment-modal{position:relative;width:min(980px,calc(100vw - 48px));max-height:calc(100vh - 48px);overflow:auto;scrollbar-width:none;border-radius:10px;background:#fff;border:1px solid #dbe3f1;box-shadow:0 24px 60px -34px #21366b57;padding:18px;display:grid;gap:14px;opacity:0;transform:translate3d(0,14px,0) scale(.985);animation:telephonyModalRise .24s cubic-bezier(.16,1,.3,1) forwards}.telephony-comment-modal::-webkit-scrollbar{display:none}.telephony-comment-input-wrapper{display:grid;grid-template-rows:1fr;transition:grid-template-rows .35s cubic-bezier(.4,0,.2,1),opacity .3s ease,margin .35s 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#fffc}.telephony-operator-lock-button-row{display:grid;grid-template-columns:minmax(0,308px);gap:10px;width:auto;justify-items:center;justify-self:center}.telephony-operator-lock-password-toggle{position:absolute;top:50%;right:10px;width:32px;height:32px;transform:translateY(-50%);border:0;border-radius:12px;background:transparent;color:#64748b;display:inline-flex;align-items:center;justify-content:center;cursor:pointer}.telephony-operator-lock-password-toggle:hover{background:#94a3b81f;color:#334155}.telephony-operator-lock-password-toggle:disabled{cursor:default;opacity:.6}.telephony-operator-lock-submit-btn,.telephony-operator-lock-logout-btn{min-width:308px;padding:0 24px}.telephony-operator-lock-password-input:focus{border-color:#8b5cf6;box-shadow:0 0 0 3px #8b5cf629}.telephony-operator-lock-error{display:flex;align-items:center;justify-content:center;width:min(100%,308px);min-height:44px;padding:10px 14px;border-radius:14px;background:linear-gradient(135deg,#fee2e2f5,#fef2f2f5);border:1px solid rgba(248,113,113,.28);text-align:center;color:#b42318;font-size:13px;font-weight:800;animation:telephonyLockErrorReveal .22s ease}@keyframes telephonyLockErrorReveal{0%{opacity:0;transform:translateY(8px) scale(.98)}to{opacity:1;transform:translateY(0) scale(1)}}.telephony-comment-cancel-btn:hover,.telephony-comment-save-btn:hover{opacity:.9}.telephony-comment-cancel-btn:active,.telephony-comment-save-btn:active{opacity:1}@keyframes telephonyModalRise{0%{opacity:0;transform:translateY(10px) scale(.98)}to{opacity:1;transform:translateY(0) scale(1)}}@keyframes telephonyModalDrop{0%{opacity:1;transform:translateY(0) scale(1)}to{opacity:0;transform:translateY(8px) scale(.985)}}@keyframes telephonySavedToast{0%{opacity:0;transform:translateY(-8px) scale(.98)}14%{opacity:1;transform:translateY(0) scale(1)}78%{opacity:1;transform:translateY(0) scale(1)}to{opacity:0;transform:translateY(-6px) scale(.985)}}@keyframes telephonyLiveCallIn{0%{opacity:0;transform:translateY(-12px) scale(.985)}to{opacity:1;transform:translateY(0) scale(1)}}@keyframes telephonyLiveCallOut{0%{opacity:1;transform:translateY(0) scale(1)}to{opacity:0;transform:translateY(-18px) scale(.985)}}@keyframes telephonyCallingPulse{0%,to{transform:scale(.72);opacity:.42}50%{transform:scale(1.14);opacity:1}}@keyframes incomingAnswerPulse{0%{transform:translateY(0) scale(1);box-shadow:0 0 #39b96a57}50%{transform:translateY(-1px) scale(1.02);box-shadow:0 0 0 10px #39b96a00}to{transform:translateY(0) scale(1);box-shadow:0 0 #39b96a00}}.telephony-comment-entry{border:1px solid #e1e7f6;border-radius:10px;background:#f8faff;padding:10px 11px;display:flex;gap:12px;transition:border-color .2s ease,background-color .2s ease;animation:none!important;margin:2px 0}.telephony-comment-entry.is-selectable{cursor:pointer}.telephony-comment-entry.is-selectable:hover{border-color:#cbd5e1}.telephony-comment-entry.is-selected{border-color:#2f5ce8!important;background:#fff!important}.telephony-comment-checkbox{flex-shrink:0;display:flex;align-items:center;justify-content:center}.telephony-comment-checkbox .custom-checkbox{width:18px;height:18px;border-radius:50%;border:2px solid #cbd5e1;transition:all .2s ease;position:relative}.telephony-comment-entry.is-selected .custom-checkbox{border-color:#2f5ce8;background:#2f5ce8}.telephony-comment-entry.is-selected .custom-checkbox:after{content:"";position:absolute;inset:4px;background:#fff;border-radius:50%}.telephony-comment-content{flex:1;display:grid;gap:6px}.telephony-comment-entry-head{display:flex;align-items:center;justify-content:space-between;gap:10px}.telephony-comment-entry-head strong,.telephony-comment-entry-head small,.telephony-comment-entry p,.telephony-comment-empty{margin:0}.telephony-comment-entry-head strong{color:#21366b;font-size:13px}.telephony-comment-entry-head small,.telephony-comment-empty{color:#66758f}.telephony-comment-entry p{color:#33496f;font-size:13px;line-height:1.45;white-space:pre-wrap}.telephony-comment-modal-actions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.telephony-comment-cancel-btn,.telephony-comment-save-btn{border:0;border-radius:10px;min-height:42px;font-weight:700;cursor:pointer;transition:transform .18s ease,opacity .18s ease,background-color .18s ease}.telephony-comment-cancel-btn{background:linear-gradient(135deg,#f06a6a,#d94a4a);color:#fff}.telephony-comment-save-btn{background:linear-gradient(135deg,var(--brand) 0%,#8a5bff 100%);color:#fff}.telephony-comment-cancel-btn:hover,.telephony-comment-save-btn:hover{opacity:.97}.telephony-comment-cancel-btn:active,.telephony-comment-save-btn:active{transform:translateY(0);opacity:1}@keyframes telephonyModalFade{0%{opacity:0}to{opacity:1}}@keyframes telephonyModalFadeOut{0%{opacity:1}to{opacity:0}}@keyframes telephonyModalRise{0%{opacity:0;transform:translate3d(0,10px,0) scale(.98)}to{opacity:1;transform:translateZ(0) scale(1)}}@keyframes telephonyModalDrop{0%{opacity:1;transform:translateZ(0) scale(1)}to{opacity:0;transform:translate3d(0,8px,0) scale(.985)}}@keyframes incomingWaitWarnPulse{0%{transform:scale(1);box-shadow:0 0 #f4be3f33}50%{transform:scale(1.02);box-shadow:0 0 0 8px #f4be3f00}to{transform:scale(1);box-shadow:0 0 #f4be3f00}}@keyframes incomingWaitDangerPulse{0%{transform:scale(1);box-shadow:0 0 #e55a5a38}50%{transform:scale(1.045);box-shadow:0 0 0 14px #e55a5a00}to{transform:scale(1);box-shadow:0 0 #e55a5a00}}@keyframes callStateTextSwap{0%{opacity:.24;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}.phone-top-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:12px}.phone-stat-card,.settings-card{border:1px solid 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